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Photo of woman answering phone at coronavirus hotline.

Ask an Expert: Coronavirus Hotline

There is a call line in Charleston, W.Va., where a WVU professor and her staff and volunteers explain, as best they know, what to do when faced with the coronavirus. We asked her what working that hotline is like.

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Illustration of a medical face mask

The Way Forward

The University had just days to decide how to close campuses of thousands while still offering education and healthcare and continuing vital research.

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